Each shipment is backed by the finest transportation professionals as well as the finest in transportation technology.  This combination offers you an organization that sets the standard for the industry today and the future.

 The People                                        

     On the human side, we have team members who are concerned about quality and understand what it takes to provide a total logistics solution for high-value or sensitive products.

     One phone call is all it takes to put our customer-focused team into action.

     Our teams consist of:

Knowledgeable agents

Skilled drivers

Efficient distribution personnel

Problem solving customer service representatives

     To keep our employees, agents and drivers up to date on the latest changes in the specialized transportation industry, we have regional training sites for on-going educational classes.

 Skilled Drivers                                    

     A major part of specialized transportation comes down to a single factor, the driver.  Our driver selection process and training program assures that you get the service you demand.

     At North American, we provide the highest level of skilled drivers in the industry and offer:

Drivers with an average of 10 years experience in handling high-value and sensitive commodities

Drivers with security clearance

On-going safety training and recertification

Driver updates on the handling and care of shipments

A 99% claims free ratio

     Vanguard, our quality measurement and process improvement program:

Monitors driver performance

Provides feedback

Enhances the performance of each fleet member

     The quality and experience our drivers bring to every assignment exemplifies their elite fleet status allowing them to exceed your expectations.

 The Technology                                 

     On the technological side, our Base Operating System (BOS) coordinates all aspects of our communications network.  Components of our communications network include:

Asset management and product tracking

WORLDTRAC® satellite tracking system

Specially designed computer programs

Management reports

EDI

     All of the information we gather is readily available to you.  This technology offers you highly accurate inventory management as well as a record on the status of your shipment - detailing where it is within our network and when it will arrive.  To ensure that we remain customer-focused, we are committed to a continual investment in technology.

 

    

A Network of People and Technology


 You can depend on North American for both specialized equipment and professionalism.

 

 

 


WORLDTRAC® is our exclusive satellite tracking system that allows for two-way contact between our drivers and headquarters.

 

 

 

 

 

 


Drivers perfect safe driving techniques through our interactive driving simulator, the first of its kind in the industry.

 

 

 


Product Tracking System - as your products move through our On-Trac Network™, we keep an up-to-the-minute record of your products' status through computerized bar coding.

 

 

 


Experience, knowledge and a proven on-time performance record - that's why so many companies turn to North American for their most critical shipments.
 

 

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